Our Story

25+ Years Making IT Delivery Safer and Easier

When Ed Correia founded Sagacent Technologies in the year 2000, he envisioned a company dedicated to providing small and medium businesses (SMBs) with a best-in-class IT partnership. Ed’s journey began in response to a pressing need he recognized in the marketplace: too many small and mid-sized companies believed they were protected by their IT partners, only to discover the harsh reality—that they were highly vulnerable to network failures and cyber breaches. These organizations learned the hard way about the dire consequences of ineffective IT management, experiencing significant disruptions, financial losses, and damage to their reputation.

Ed recalls, “When Sagacent came into existence, many IT partners were overpromising and underdelivering. They weren’t built with the right mix of staff and technology to deliver the great service small businesses needed to be safe and secure. Instead of receiving the reassurance of comprehensive protection, they were left exposed. I saw this as a critically needed service for SMBs and a great business opportunity for Sagacent.”

As technology has evolved, so have the challenges companies face. Fast forward to 2006, and the importance of IT management and cybersecurity has become increasingly clear. Organizations have recognized that they stand to lose a great deal if they neglect these areas. In light of this, Sagacent has adapted its mission to focus on providing world-class cybersecurity and risk mitigation solutions tailored to the unique needs of its SMB clientele.

With an enhanced knowledge base, comprehensive security offerings, and a customer-centric approach, Sagacent has established itself as the go-to partner for SMBs navigating the intricate and often bewildering IT landscape. We aim to help businesses avoid the pitfalls of potential IT disasters, ensuring that they remain secure, compliant, and resilient.

What Makes Sagacent Special

Over the span of 20+ years, Sagacent Technologies has earned more than 25 honors and awards, confirming our dedication to excellence. We pride ourselves on a remarkable responsiveness rate, with 96.3% of requests acknowledged within 15 minutes, and we achieve a 100% service resolution rate within designated service-level agreement times. Our longstanding relationships with numerous satisfied customers underscore our commitment to building partnerships based on trust and transparency.

Sagacent’s uniqueness lies not only in our extensive experience and customer relationships but also in our team of highly skilled professionals dedicated to integrating IT management and cybersecurity. We thrive on change and continuously advance our knowledge to stay ahead in an industry that is ever-evolving.

Our philosophy is simple: we prioritize understanding your unique needs, providing honest assessments, and delivering tailored solutions. “We’re going to find out what you need, tell you how to address it, and explain the costs involved transparently,” says Ed. “What we tell people isn’t always what they want to hear, but it’s the truth. We’re committed to helping businesses stay safe and secure, and we take pride in the relationships we’ve built over the years.”

At Sagacent Technologies, we understand the evolving landscape of IT management, cybersecurity, and regulatory compliance. More importantly, we know how to be a reliable IT partner. Our dedicated team puts in the effort to pull out all the stops on your behalf, ensuring that your business operates smoothly and securely. As we look to the future, Sagacent remains deeply committed to its mission: empowering organizations of all sizes to navigate the complexities of technology with confidence and ensuring that they can focus on what they do best—growing their business.

Discover Our Services

Explore the full range of IT solutions we offer to help your business thrive.

Meet Our Leadership Team

Learn more about the experienced professionals driving Sagacent Technologies forward.

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What Our Trusted Clients Say

“Sagacent doesn’t just offer cookie-cutter solutions, they truly partner with you to understand your business and help fuel your success.”

Sean Finigan, Operations Manager
The Catholic Community Foundation (CCF)

“Sagacent doesn’t just offer cookie-cutter solutions, they truly partner with you to understand your business and help fuel your success.”

Sean Finigan, Operations Manager
The Catholic Community Foundation (CCF)

Case Studies

Legal Firm Network Audit Case Study: Sagacent Technologies Improves Security and Efficiency

Insurance Office Remote Support Case Study: Sagacent Technologies Ensures Network Uptime and Cost Savings

Medical Office Paperless Solution Case Study: Sagacent Technologies Enhances Efficiency and Reduces Paperwork

Small Retail Shop Wireless Solution Case Study: Sagacent Technologies Enables Flexibility and Cost Savings

Medical Office Wireless Network Case Study: Sagacent Technologies Enhances Efficiency and Productivity

Small Medical Office HIPAA Compliance Case Study: Sagacent Technologies Ensures Data Security and Compliance