About Sagacent

Founded and headquartered in San Jose, CA, in 2000, Sagacent Technologies, Inc. is a leading technology solution provider to small and mid-sized businesses, offering our customers a full range of solutions including:  

• Technology management services–Contract-based business support  
• Infrastructure support services–As-needed support, when you need it most  
• Audits and assessments–Of security, networking, and regulatory-compliance concerns  
• Strategic technology consulting–Planning, budgeting, and strategy  
• Solution development services–Network design, custom database development in Access and SQL  

Expertise  

Sagacent Technologies, Inc. specializes in business technology management services, network design, operations, audits, and security.  

We offer clients highly skilled professional-service resources, using a proven methodology for assessing challenging IT environments or implementing complex technical solutions.  

Our Sagacent solutions are carefully tailored to meet the specific business needs of our clients and to satisfy their most urgent technology challenges.   

We Offer Technology Solutions in:  

• Cybersecurity 
• Managed and co-managed IT services  
• Remote network management  
• Help-desk services  
• Professional IT support  
• Onsite and offsite data backup  
• Business continuity planning and disaster recovery  
• Hosted (cloud-based) servers, email, and files 
• And more!   

Why Sagacent?  

We Are Responsive  

• We typically answer our phones within 5 seconds!  
• Sagacent’s helpdesk technicians resolve most issues within about 15 minutes.  
• We respond to emergencies within the hour.  
• We’re available when you need us. Our phones are staffed Monday through Friday 8am to 5pm, and people are available for emergencies 24×7.  

We Are Experienced  

Sagacent has been in business for 11 years , and our founder and president has been in technology for over 33 years. We have numerous certifications including:  

• Microsoft Gold Partner certification  
• Microsoft Small Business Specialist (SBSC)  
• Certified SonicWall Security Administration (CSSA)  
• Microsoft Certified Systems Engineer (MCSE)  
• Microsoft Certified IT Professional (MCP)  

We Don’t Forget Your Requests  

We’ve invested in a best-in-class ticket-tracking system. It records all your requests. We then quickly respond and resolve them. It doesn’t matter whether you email or call, both methods start the support timer ticking.  

We Guarantee Our Work  

If we do something wrong–we will fix it for free. Period!