We Manage Your IT, so You Can Manage Your Business

Today, even smaller companies need IT to conduct business. But not everybody needs an in-house IT department. You can piece together solutions from a number of point services, or you can find a managed service provider that can supply complete solutions like Sagacent Technologies. With our solutions, we are completely responsible for management, maintenance, monitoring, support, and security for your IT infrastructure.

This gives you a number of important benefits:

  • A proactive approach—We monitor multiple aspects of your IT infrastructure (servers, computers, network etc..) and prevent failures before they occur.
  • A flat-rate fee with no surprise costs—We handle most services remotely, but we can dispatch a technician or if you need a hardware upgrade, we can supply hardware to you and install it at no additional fee. And your whole team can contact our help desk whenever they need support.
  • A choice of services at various levels—Rely on us to help protect proprietary data, customer databases, and keep technology up and running, no matter what. We have 3 different support plans that let you to choose the right one for your business needs.
    • Basic—Our extremely affordable remote-only business support covers:
      • Device management, monitoring, maintenance, and support
      • Available remotely 8 am to 5 pm Monday through Friday
      • Popular with start-ups, businesses on a tight budget, and for business with remote or satellite offices
    • Essentials—This option provides our amazing enhanced business support, which includes:
      • Everything in Basic
      • Full site management, monitoring, maintenance, support, and the use of our helpdesk delivered remotely and onsite as needed
      • Available 8 am to 5 pm Monday through Friday
      • Popular with businesses looking to grow
    • Complete—Our premium business support package provides stability and no interruption of operations and strategic planning, which includes:
      • Everything in Essential
      • 24x7x365 site management, monitoring, maintenance, and support
      • Includes all anti-virus software, spam filtering, hardware and software asset tracking, and life-cycle planning
      • Full virtual CIO/CTO consulting and emergency loaner equipment
      • All services delivered remotely or onsite as needed
      • Available 24x7x365
      • No need to wait until the next day for support
      • Provides premium support for a variety of businesses and industries

Add What You Need, When You Need

In addition to bundled support plans from Sagacent, you can add:

  • Hardware as a service: For an affordable monthly payment, Sagacent provides you with all the devices you need to run your business. We refresh them before they become obsolete. If any piece ever fails, we simply replace it at no additional expense.
  • Hosted servers: Host your server and other critical computing in our reliable and expertly-managed data center.
  • Hosted email: Hosted your email on our servers for lower cost, security, and access anywhere.
  • Onsite support
  • Strategic meetings with a virtual CIO
Basic Managed IT

Management, Monitoring, Maintenance, and Support of:

  • Servers
  • Workstations
  • Backups
  • Firewalls
  • Email
  • File systems
Essentials Managed IT

Unlimited Reactive Remote Support, and Helpdesk

  • Users’ issues with:
  • Servers
  • Workstations
  • Network access 
  • Remote access
  • Backups and file restores
  • Firewalls
  • Email
  • Applications
Complete Managed IT

Unlimited Reactive Onsite Support

(to address anything, that must be addressed in person with managed devices or solutions)

Let Us Build a Solution that Meets Your Needs

Whether you need one of our packaged solutions, or need a customized package, Sagacent specialists can help you get just the services you need. See how to get the best services for your specific needs with a free assessment. Sign up today.